Free unconditional repair once
Whether it's accidental damage or regular wear and tear, we will provide you with one complimentary after-sales repair service.
Our Guarantee
We guarantee that all items sold are free from defects at the time of delivery. Should any defects arise, we will repair or replace the item at no cost to you.
Superior Craftsmanship
Our custom creation process involves meticulous attention to detail, resulting in stunning final products that deserve the utmost care to preserve their value and beauty. Before delivery, every piece undergoes a rigorous quality control inspection to ensure it meets our highest standards.
After-Sales Service
If you need a repair, we will inspect your jewelry to determine whether the damage resulted from a manufacturing defect or from normal wear, activities, or accidents. This will be assessed on a case-by-case basis. Before any work is performed, our team will contact you to discuss and approve the repair plan.
Insurance Recommendation
We recommend insuring your purchase. For additional coverage, you may consider purchasing jewelry insurance, which is simple and affordable! Most customers add a rider to their existing homeownerās or renterās insurance policy, but specialized jewelry insurance providers, such as Jeweler's Mutual, are also worth considering.
Affordable Repairs
After your first unconditional complimentary repair and maintenance service, subsequent repairs will be offered at an affordable rate of just $12 per hour for labor.
